How we work.
Four steps, from the first conversation through to handover. The point of setting them out is that nothing in the middle should be a surprise.
A conversation
Thirty minutes, free, no obligation.
Tell us what is slowing you down. We ask how work moves through the business today, what you have already tried, and what a fix would need to look like to be worth doing.
Sometimes that conversation ends with us saying the problem is not worth solving with software yet. That is a real outcome and we would rather say it early.
A written proposal
Before anything starts, in writing.
Exactly what gets done, what it costs and how long it takes, at a fixed price.
- The number you agree to is the number you pay.
- If the scope changes partway through, you get a new number before the work happens.
- Never an invoice afterward explaining what it turned into.
We do the work
You see it while it is still cheap to change.
You review working versions as they come together, not a finished thing at the end. That is when feedback is worth the most and changes cost the least.
We come back with questions along the way. That is normal, and it is usually why the result fits how you work, and not how it got described in a meeting.
Handover, and after
It goes live in your accounts, documented.
Everything goes live in accounts registered to you, with documentation and a walkthrough for the people who will use it day to day.
Ongoing support is available if you want it. If you do not, everything still works, and you or anyone else can maintain it from the documentation.
How long things take.
Rough shapes rather than promises. Your proposal carries a specific timeline.
A focused piece of work
A single report, a form that feeds a system, one process automated, a technology plan, a spend review. Usually a week or two.
A full build
An app with several moving parts, or reporting drawn from more than one system. Typically a few weeks.
Anything larger
Broken into stages, so something useful reaches you early instead of everything arriving at the end.
Ready for the first one?
Step one is a conversation, it costs nothing, and it ends with an honest answer about whether the work is worth doing.