Most teams use a fraction of what their software can do. Nobody was ever shown, and habits formed around the long way round.
Never shown
The tool arrived with a login and no explanation, so people use the part they found by accident.
Email for everything
Threads where a shared file or a channel would do, because that is what everyone knows.
Learned over a shoulder
A new hire picks the system up from whoever sits nearest, mistakes included.
A rollout that did not land
A new system announced once, adopted by half the team, and quietly worked around by the rest.
80%
of the features in the average software product are rarely or never touched, on an analysis of usage across hundreds of products. Teams pay for the whole thing and use a fraction of it.
Pendo, Feature Adoption Report, 2019Showing people the shorter way to do the thing they already do, until it sticks. Sessions built on your documents, your processes and your examples, with the materials left behind.
Built on your team's own work
Training that uses your documents, your processes and your examples, so people leave able to do their own job the new way. The parts of Microsoft 365 a small team gets the most from and usually misses, Copilot or another assistant for real work, and walkthroughs for the apps in daily use.
A short guide and a reference the team keeps
A written guide for the things people forget, so the training does not leave when the session ends. Someone joining picks up the tools in days, from the guide and the session, and the next person does not start from nothing.
For a bigger change, a plan for introducing it
Who goes first, how it is announced, and how to catch the people it is not reaching. Built on their actual tasks, with a plan for bringing the holdouts across, in person or over a call.
Each service stands on its own. None of them comes with this training, and this training covers tools whoever set them up.
Get a written plan for where the technology goes next.
See the service
Find out what you pay for, and what to cut.
See the service
Move onto systems that were designed for the work.
See the service
Replace the manual steps your team repeats every week.
See the service
Hand the work that runs on judgment to an assistant that fits.
See the service
Know what is happening without building a spreadsheet to find out.
See the service
Fast, works on a phone, and turns visitors into inquiries.
See the service
Show up when someone nearby searches for what you do.
See the serviceGeneral questions are on the FAQ page.
Yes. Sessions run in person or over a call, and the written materials work either way.
Common, and part of the work. The training is built on their actual tasks, and for a bigger change there is a plan for bringing the holdouts across.
No. We train on the tools you already own, whoever set them up, including the Microsoft 365 features nobody was ever shown.
